The Comfort Inn Heritage Mumbai offers its guests a comfortable respite from the city outside. After parking their vehicles in the complimentary on-site parking, guests are welcomed into the lobby by the friendly, English-speaking twenty-four-hour reception and security staff. In addition to checking guests in and out, the front desk staff can assist with currency exchange, luggage storage, and tour bookings. Upstairs, the ninety-six guestrooms are divided into standard, superior and deluxe classes. Standard rooms accommodate single travelers who need a comfortable bed, basic workstation and private bathroom with a hot-water shower. Superior and deluxe rooms offer the same comforts in more spacious configurations accommodating two travelers. All rooms include amenities such as a television, minibar, free toiletries and an in-room safe.
The hotel features a brand-new restaurant, Essence Multi-Cuisine Restaurant, which is open daily for buffet-style breakfast and dinner. Each service features the best dishes from Indian, Asian and Western cuisines. The Comfort Inn Heritage Mumbai also offers a well-equipped business center for its guests, and both meeting and banquet facilities are available for special events.